Frequently Asked Questions
Everything you need to know about your Scruffs Workwear order.
How long does shipping take?
Standard delivery typically takes 3-5 working days, while express shipping options are available at checkout for next-day delivery on orders placed before 2 PM.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure tags are attached to receive a full refund.
Are Scruffs safety boots certified?
Yes, all Scruffs safety footwear is rigorously tested and certified to meet EN ISO 20345 standards, providing the necessary protection for hazardous work environments.
How do I find the right size?
We provide a comprehensive size guide on each product page. Our workwear is designed for a professional fit, so we recommend measuring yourself before purchasing.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer bulk discounts for trade customers?
Yes, we provide special pricing for large volume orders. Please contact our sales team directly with your requirements for a custom quote.